Terms and Conditions 

Last Updated: May 28, 2025

Welcome to Janliva! These Terms and Conditions (“Terms”) govern your access to and use of the Janliva website, located at [Your Website URL Here, e.g., www.janliva.com] (the “Website”), and the services provided through it. By accessing or using our Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our Website.

1. General

About Janliva: Janliva is an online platform offering readymade ladies fashion garments.
Applicability: These Terms apply to all visitors, users, and others who access or use the Website and its services.
Amendments: Janliva reserves the right to modify or replace these Terms at any time. We will provide notice of significant changes by posting the new Terms on this page. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms.

User Accounts

Account Creation: To access certain features of the Website, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process and to update such information to keep it accurate, complete, and current.
Account Security: You are responsible for maintaining the confidentiality of your account login information (username and password) and for all activities that occur under your account. You agree to notify Janliva immediately of any unauthorized use of your account or any other breach of security. Janliva will not be liable for any loss or damage arising from your failure to comply with this security obligation.
Eligibility: By creating an account, you represent and warrant that you are at least 18 years of age and legally capable of entering into binding contracts.

Product Information and Orders

Product Descriptions: Janliva strives to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content of this Website are entirely accurate, complete, reliable, current, or error-free. Colors may vary slightly due to monitor settings and photographic lighting.
Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of Goods and Services Tax (GST) unless otherwise stated. Prices are subject to change without notice.
Order Acceptance: Your placement of an order does not necessarily mean Janliva accepts your order. We reserve the right to accept or decline your order for any reason, including but not limited to product availability, errors in pricing or product information, or issues with payment. We will notify you if we are unable to fulfill your order.
Availability: All products are subject to availability. If a product you ordered is out of stock, we will inform you and offer alternatives or a full refund.

Payment

Payment Methods: We accept various payment methods, including credit/debit cards, net banking, UPI, and Cash on Delivery (COD) where available.
Payment Processing: All online payments are processed through secure third-party payment gateways. Janliva does not store your credit card or sensitive financial information.
Fraud Prevention: We reserve the right to verify the authenticity of any payment and to decline orders if we suspect fraudulent activity.

Shipping and Delivery

Shipping Areas: Janliva ships within India. We do not currently offer international shipping.
Delivery Times: Estimated delivery times are provided for your reference only and are not guaranteed. Delays may occur due to unforeseen circumstances, such as public holidays, natural disasters, or logistical issues.
Shipping Charges: Shipping charges, if any, will be clearly indicated at checkout.
Risk of Loss: The risk of loss and title for items purchased from Janliva pass to you upon our delivery to the carrier.

Returns, Exchanges, and Refunds

Return Policy: Janliva has a [Number] day return policy. To be eligible for a return, your item must be unused, unwashed, with all original tags attached, and in the same condition that you received it.
Process: To initiate a return or exchange, please contact our customer service team at [Your Customer Service Email/Phone Number] within the stipulated return period. You will be provided with instructions on how to return the item.
Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [Number] business days.
Exchanges: If you wish to exchange an item for a different size or product, please follow the return process and place a new order.
Non-Returnable Items: Certain items may be non-returnable, such as lingerie, hosiery, or customized items. This will be clearly stated on the product page.
Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact us immediately with photographic evidence. We will arrange for a replacement or refund.

Intellectual Property

Ownership: All content on the Janliva Website, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Janliva or its content suppliers and protected by Indian and international copyright laws.
Limited License: Janliva grants you a limited, non-exclusive, non-transferable, revocable license to access and make personal and non-commercial use of the Website. This license does not include any resale or commercial use of this Website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

User Conduct

Prohibited Activities: You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website. Prohibited activities include, but are not limited to:
Attempting to gain unauthorized access to any portion or feature of the Website.
Uploading or transmitting any viruses, worms, or other malicious code.
Engaging in any activity that interferes with the proper working of the Website.
Collecting or storing personal data about other users without their express consent.
Posting or transmitting any unlawful, defamatory, obscene, or otherwise objectionable content.
Reviews and Comments: If you post reviews, comments, or other content on the Website, you grant Janliva a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You represent and warrant that you own or otherwise control all the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity.

Disclaimers and Limitation of Liability

“As Is” Basis: The Janliva Website and all information, content, materials, products, and other services included on or otherwise made available to you through the Website are provided by Janliva on an “as is” and “as available” basis, without any warranties of any kind, either express or implied.
No Warranties: Janliva makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information, content, materials, products, or other services included on or otherwise made available to you through the Website.
Limitation of Liability: To the fullest extent permissible by applicable law, Janliva will not be liable for any damages of any kind arising from the use of the Janliva Website or from any information, content, materials, products, or other services included on or otherwise made available to you through the Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Indemnification

You agree to indemnify, defend, and hold harmless Janliva, its officers, directors, employees, agents, and affiliates, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) that such parties may incur as a result of or arising from your (or anyone using your account’s) violation of these Terms or your use of the Website.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, specifically the laws of the State of Andhra Pradesh. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts in Visakhapatnam, Andhra Pradesh, India.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Janliva regarding your use of the Website.

Contact Information

If you have any questions about these Terms, please contact us at:

Email: info@janliva.com
Phone: [Your Customer Service Phone Number] (Available: [Days of week], [Hours])
Address: [Your Business Address – Optional, but good for official communication]
Important Reminders for Janliva:

Legal Review: This is a template. It is essential to have a lawyer specializing in e-commerce and Indian law review and customize these terms to fit your specific business model and ensure full legal compliance.
Privacy Policy: Make sure you have a comprehensive and legally compliant Privacy Policy that is clearly linked from your Terms and Conditions page.
Accessibility: Ensure your Terms and Conditions page is easily accessible from all pages of your website, typically in the footer.
Updates: Regularly review and update your Terms and Conditions as your business practices evolve or as legal requirements change